Stay comfortable on the water with the Chums Neoprene Eyewear Retainer. Made from the same soft, flexible neoprene used in wetsuits, this retainer provides exceptional comfort and grip, making it ideal for kitesurfing, paddleboarding, and all water sports activities along the UK coast.

The neoprene construction offers natural stretch and cushioning that conforms to your head shape, while the water-resistant material performs brilliantly in wet conditions. Whether you're riding waves at Camber Sands or exploring coastal waters, this retainer keeps your sunglasses secure without causing discomfort during extended wear.

Key Benefits:

• Neoprene comfort - Soft, stretchy material provides cushioned fit
• Water-resistant - Performs excellently in wet conditions and saltwater
• Secure grip - Natural grip keeps sunglasses in place during active use
• Quick-drying - Neoprene material dries rapidly after water exposure
• All-day comfort - Soft material won't irritate skin during extended wear

Technical Specifications:

• Brand: Chums
• Material: Premium neoprene (wetsuit material)
• Length: Standard fit (approximately 16")
• Width: 3/4" wide for comfort
• Weight: Lightweight
• Compatibility: Universal fit for most eyewear styles

The Chums Neoprene Eyewear Retainer is a top choice for water sports enthusiasts who demand comfort and performance. Perfect for kitesurfers, paddleboarders, sailors, and anyone who spends time in and around water.

Discover more Chums retainers: Browse our complete collection of Chums eyewear retainers including the Orbiter Float, Switchback, and Suede styles.

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Everything you need to know about shipping, delivery times and returning items purchased from The Kitesurf Centre.

We aim to make buying watersports equipment online simple, fast and stress-free, so you can spend less time waiting and more time on the water.

Fast Dispatch

We aim to dispatch all orders within 1 working day

If there's ever a delay, our team will contact you as soon as possible. Please ensure your phone number and email address are correct when placing your order.

UK Delivery

FREE UK delivery on orders over £49.99

Standard Delivery: 2, 5 Working days

• Orders over £49.99 → FREE
• Orders under £49.99 → £4.99

Express Delivery: 1-2 Working Days

• Orders over £49.99 → Upgrade for £4.99
• Orders under £49.99 → £7.99

International Delivery

Europe Mainland + UK Highlands & Islands:

• Orders over £499 → FREE
• Orders under £499 → £24.99

Rest of the World & European Islands:

• £24.99 under 1kg
• £49.99 over 1kg
• £99.99 over 6kg

Large Item Shipping

Large equipment such as:

• Kite packages
• Kiteboards
• Surfboards
• Hard SUPs

May have additional shipping charges depending on destination.

Typical additional costs:

• Surfboards: £29.99, £59.99
• Hard SUPs: £69.99

We only use reliable couriers for oversized equipment to reduce the risk of damage.
If additional shipping is required, we will contact you before processing the order.

VAT Free Orders (Outside the UK)

Customers outside the UK automatically receive 20% VAT removal at checkout when selecting their delivery country.

Orders may be subject to local import duties or taxes depending on your country.

VAT-free orders are also available for BFPO and military forwarding addresses, please contact us before ordering.

Delivery Information & Responsibilities

• Delivery times are based on working days (Mon, Fri)
• Missed deliveries or uncollected parcels returned to us will incur a redelivery charge
• If requesting delivery to a work address or neighbour, locating the parcel is the customer's responsibility
• Always inspect packages before signing, sign as "damaged" if needed
• Once signed for, we cannot claim for courier damage
  

Please check you have received all parcels before signing, as large orders may be split into multiple boxes.

Returns & Exchanges

We hope you love your new gear, but if something isn't right, we're here to help.

You can return unused items within 30 days of purchase provided they are:

• In original condition
• With packaging intact
• With tags still attached

You can choose:

• Exchange for a different size or product
• Store credit
• Refund

Returns form:
Download and include this with your return.

Return shipping costs are not refunded and must be paid again for replacement items (especially for international or large item orders).

Standard UK return shipping: £4.99

Your Consumer Rights

Under the Consumer Rights Act 2015, if goods are:

• Faulty
• Not fit for purpose
• Not as described

You have 30 days to reject the goods and receive a full refund.

Important Return Notes

• Returns are sent at the customer's risk and cost
• We are not liable for lost or damaged return parcels
• Items remain your responsibility until received by us
• If a partial return drops your order below £49.99, original shipping charges may be applied

Used & Ex-Demo Equipment

All used and ex-demo equipment is carefully inspected before dispatch.

Kites are:

• Inflated and pressure tested for 4 hours
• Checked thoroughly before shipping

Any damage must be reported before use.
Once equipment has been used, we cannot accept responsibility for damage.

Need Help?

If you have any questions about delivery, returns or choosing the right equipment, our team is always happy to help.

📞 +44 (0)1797 724126
📧 shop@thekitesurfcentre.com

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