Introducing the Duotone Neo Concept Blue, a more sustainable evolution of the reliable wave kite you know and love. Designed for smooth and predictable handling, the Neo Concept Blue is your perfect companion for down-the-line surfing, all while prioritizing environmental responsibility. Crafted with undyed fabrics, a bio-based bladder, and recycled plastic components, the Neo Concept Blue combines high-performance features with a commitment to sustainability. Just like its counterpart, the Neo, this kite offers outstanding drift, allowing you to maximize your performance on the water with confidence. With intuitive handling in every situation, this kite delivers smooth power and predictable control for both strapless and surf riding. Enhancements have been made to improve handling, resulting in faster turning capabilities and exceptional relaunch performance. The reduced aspect ratio ensures quicker, more responsive maneuvers with lighter bar input, providing precise feedback even in challenging conditions. One of the standout features of the Neo Concept Blue is its increased structural consistency under load. The innovative intersegment construction helps the kite maintain its shape reliably, providing a smoother and more composed feel without sacrificing agility, even in gusty or variable winds. When it comes to depowered riding, the Neo Concept Blue excels. This kite maintains its shape and responsiveness even in drift or light wind sections, enhancing control when riding off the front foot or during slack line situations. This reliability empowers riders to push their limits and explore new techniques while being kind to the planet. Although the Neo Concept Blue integrates significant upgrades for 2026, it preserves the classic Neo handling characteristics that riders cherish. With easy steering, smooth drift, and balanced performance, the Neo Concept Blue stands out as a refined choice for wave enthusiasts looking for a more eco-friendly option. Experience the harmony of sustainability and performance with the Duotone Neo Concept Blue 2026.

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Everything you need to know about shipping, delivery times and returning items purchased from The Kitesurf Centre.

We aim to make buying watersports equipment online simple, fast and stress-free, so you can spend less time waiting and more time on the water.

Fast Dispatch

We aim to dispatch all orders within 1 working day

If there's ever a delay, our team will contact you as soon as possible. Please ensure your phone number and email address are correct when placing your order.

UK Delivery

FREE UK delivery on orders over £49.99

Standard Delivery: 2, 5 Working days

• Orders over £49.99 → FREE
• Orders under £49.99 → £4.99

Express Delivery: 1-2 Working Days

• Orders over £49.99 → Upgrade for £4.99
• Orders under £49.99 → £7.99

International Delivery

Europe Mainland + UK Highlands & Islands:

• Orders over £499 → FREE
• Orders under £499 → £24.99

Rest of the World & European Islands:

• £24.99 under 1kg
• £49.99 over 1kg
• £99.99 over 6kg

Large Item Shipping

Large equipment such as:

• Kite packages
• Kiteboards
• Surfboards
• Hard SUPs

May have additional shipping charges depending on destination.

Typical additional costs:

• Surfboards: £29.99, £59.99
• Hard SUPs: £69.99

We only use reliable couriers for oversized equipment to reduce the risk of damage.
If additional shipping is required, we will contact you before processing the order.

VAT Free Orders (Outside the UK)

Customers outside the UK automatically receive 20% VAT removal at checkout when selecting their delivery country.

Orders may be subject to local import duties or taxes depending on your country.

VAT-free orders are also available for BFPO and military forwarding addresses, please contact us before ordering.

Delivery Information & Responsibilities

• Delivery times are based on working days (Mon, Fri)
• Missed deliveries or uncollected parcels returned to us will incur a redelivery charge
• If requesting delivery to a work address or neighbour, locating the parcel is the customer's responsibility
• Always inspect packages before signing, sign as "damaged" if needed
• Once signed for, we cannot claim for courier damage
  

Please check you have received all parcels before signing, as large orders may be split into multiple boxes.

Returns & Exchanges

We hope you love your new gear, but if something isn't right, we're here to help.

You can return unused items within 30 days of purchase provided they are:

• In original condition
• With packaging intact
• With tags still attached

You can choose:

• Exchange for a different size or product
• Store credit
• Refund

Returns form:
Download and include this with your return.

Return shipping costs are not refunded and must be paid again for replacement items (especially for international or large item orders).

Standard UK return shipping: £4.99

Your Consumer Rights

Under the Consumer Rights Act 2015, if goods are:

• Faulty
• Not fit for purpose
• Not as described

You have 30 days to reject the goods and receive a full refund.

Important Return Notes

• Returns are sent at the customer's risk and cost
• We are not liable for lost or damaged return parcels
• Items remain your responsibility until received by us
• If a partial return drops your order below £49.99, original shipping charges may be applied

Used & Ex-Demo Equipment

All used and ex-demo equipment is carefully inspected before dispatch.

Kites are:

• Inflated and pressure tested for 4 hours
• Checked thoroughly before shipping

Any damage must be reported before use.
Once equipment has been used, we cannot accept responsibility for damage.

Need Help?

If you have any questions about delivery, returns or choosing the right equipment, our team is always happy to help.

📞 +44 (0)1797 724126
📧 shop@thekitesurfcentre.com

Buy now, pay later. PayPal Pay in 3 is the most reliable and simple way to split the costs of a purchase over a longer period without any extra costs. Fast and easy to set up, this is our suggestion for the best free and easy finance package

Just choose PayPal at checkout and go through the options available

PayPal Credit works like a conventional credit card but gives up to 4 months without any interest