Because now all our 2025 Wave >< Freestyle boards are made in a FULL CUSTOM TECHNOLOGY. This makes the 2025 SLS boards again approx. 200g lighter yet much stronger than boards made in the usual semi custom construction: STRONG-LIGHT-SUPERIOR! For further details please see below under D/LAB vs. SLS vs. ORIGINAL.

But for us custom made stops at the shape of the board because custom shapes often turn out to be a surprise egg. 

Our GRIP SLS boards are constantly evolving designs and constructions to ensure we are continuously at the forefront of development yet with over 40 years of experience. We call them World Cup Wave boards as they are engineered to satisfy the best of the best on all kind of spots around the globe, from jumping-oriented side-on conditions like Pozo to down-the-line groundswell conditions like Hookipa.

During development, the major inputs came from 3-time PWA Wave World Champion Victor Fernandez and our next gen heroes Alexia and Carlos Kiefer and Tobias Bjornaa. We have selected these guys as they all have a very contest oriented riding style. Therefore instead of demanding super specialised and extreme shapes they always aim for:

• Boards that are super balanced and easy to control in all kind of conditions without taking on a life of their own, to score maximum turns and jumps
• Boards that are super versatile to sail and allow front- and back foot riding to get the most out of each wave even when the conditions are changing
• Boards offering a maximum wind range to avoid being forced to switch boards during the heat

Well isn’t that exactly what we all expect from our wave board? And that’s why Victor, Alexia, Carlos and Tobias are our most important assets in the development process. In fact, all our GRIP SLS production boards are exact replicas of their best boards from the PWA tour.

Now the most important question you need to ask yourself is which fin configuration best suits your personal riding style:

• The GRIP 4 with its Quad fin configuration gives you maximum drive and grip for committed rail to rail turns, even in XXL waves
• The GRIP 3 has a slightly better acceleration due an efficient rocker with a lower-drag entry, which is especially helpful in jumping conditions. The Thruster fin configuration allows for earlier tail release for tighter/slashier turns, even in non ideal waves

At DUOTONE, the main objectives for all our products are weight saving but at no cost of durability and offering an unmatched plug & play setup. Cause these are the 2 things that help everyone, from beginner to pro level. 

Here is what we did to the 20.25 GRIP SLS lineup:

• No 5 multi-setup fin-boxes: this just adds unnecessary weight and drag and is always a compromise since every fin configuration requires a different board shape (bottom and rail shape, outline, scoop-rocker line) to exploit its full potential. It also prevents the board from becoming tail-heavy/sticky. Plus finding a good working setup with 5 boxes is just the opposite of plug & play. 
• The mini mast track reduces the weight in the critical nose area. It also reduces the risk to misplace your mast base while still providing just the right amount of length adjustment for all riding styles and sail sizes. 
• The mini side fin boxes no longer offer any adjustment to prevent misplacing your fins. Now all adjustability for different riding styles and sail sizes is done through the center fin(s) only - simple and lightweight!
• Our exclusive FULL CUSTOM layup based on over 40 years of experience got refined by DUOTONE chief board construction and QR manager Vasin Siritho.
• Even the artwork got weight optimised by switching from heavy PVC to ultralight water-transfer stickers. 

All these efforts result in the best weight vs. durability out there. 

In addition, they simply work to their best right out of the box, just plug & shred.

YOUR NEW GRIP SLS DREAM MACHINES ARE READY AND WAITING FOR YOU TO TAKE YOUR RIDING TO THE NEXT LEVEL!

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Everything you need to know about shipping, delivery times and returning items purchased from The Kitesurf Centre.

We aim to make buying watersports equipment online simple, fast and stress-free, so you can spend less time waiting and more time on the water.

Fast Dispatch

We aim to dispatch all orders within 1 working day

If there's ever a delay, our team will contact you as soon as possible. Please ensure your phone number and email address are correct when placing your order.

UK Delivery

FREE UK delivery on orders over £49.99

Standard Delivery: 2, 5 Working days

• Orders over £49.99 → FREE
• Orders under £49.99 → £4.99

Express Delivery: 1-2 Working Days

• Orders over £49.99 → Upgrade for £4.99
• Orders under £49.99 → £7.99

International Delivery

Europe Mainland + UK Highlands & Islands:

• Orders over £499 → FREE
• Orders under £499 → £24.99

Rest of the World & European Islands:

• £24.99 under 1kg
• £49.99 over 1kg
• £99.99 over 6kg

Large Item Shipping

Large equipment such as:

• Kite packages
• Kiteboards
• Surfboards
• Hard SUPs

May have additional shipping charges depending on destination.

Typical additional costs:

• Surfboards: £29.99, £59.99
• Hard SUPs: £69.99

We only use reliable couriers for oversized equipment to reduce the risk of damage.
If additional shipping is required, we will contact you before processing the order.

VAT Free Orders (Outside the UK)

Customers outside the UK automatically receive 20% VAT removal at checkout when selecting their delivery country.

Orders may be subject to local import duties or taxes depending on your country.

VAT-free orders are also available for BFPO and military forwarding addresses, please contact us before ordering.

Delivery Information & Responsibilities

• Delivery times are based on working days (Mon, Fri)
• Missed deliveries or uncollected parcels returned to us will incur a redelivery charge
• If requesting delivery to a work address or neighbour, locating the parcel is the customer's responsibility
• Always inspect packages before signing, sign as "damaged" if needed
• Once signed for, we cannot claim for courier damage
  

Please check you have received all parcels before signing, as large orders may be split into multiple boxes.

Returns & Exchanges

We hope you love your new gear, but if something isn't right, we're here to help.

You can return unused items within 30 days of purchase provided they are:

• In original condition
• With packaging intact
• With tags still attached

You can choose:

• Exchange for a different size or product
• Store credit
• Refund

Returns form:
Download and include this with your return.

Return shipping costs are not refunded and must be paid again for replacement items (especially for international or large item orders).

Standard UK return shipping: £4.99

Your Consumer Rights

Under the Consumer Rights Act 2015, if goods are:

• Faulty
• Not fit for purpose
• Not as described

You have 30 days to reject the goods and receive a full refund.

Important Return Notes

• Returns are sent at the customer's risk and cost
• We are not liable for lost or damaged return parcels
• Items remain your responsibility until received by us
• If a partial return drops your order below £49.99, original shipping charges may be applied

Used & Ex-Demo Equipment

All used and ex-demo equipment is carefully inspected before dispatch.

Kites are:

• Inflated and pressure tested for 4 hours
• Checked thoroughly before shipping

Any damage must be reported before use.
Once equipment has been used, we cannot accept responsibility for damage.

Need Help?

If you have any questions about delivery, returns or choosing the right equipment, our team is always happy to help.

📞 +44 (0)1797 724126
📧 shop@thekitesurfcentre.com

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