Because now all our 2025 Wave >< Freestyle boards are made in a FULL CUSTOM TECHNOLOGY. This makes the 2025 SLS boards again approx. 200g lighter yet much stronger than boards made in the usual semi custom construction.

But for us custom made stops at the shape of the board because custom shapes often turn out to be a surprise egg. 

Our SKATE SLS boards are constantly evolving designs and constructions to ensure we are continuously at the forefront of development yet with over 40 years of experience. 

The SKATE has shaped the past, present and future of modern freestyle competition. With last years 91-litre size we had entered a new dimension. For this year all the other sizes are following the same concept. The 20.25 SKATE SLS are the most compact and radical freestyle boards we’ve ever made. Together with a finely tuned tail shape this results in explosive acceleration and top speed, leading to massive pop for dizzying spins and rotations. The compact shape ensures you accelerate faster, pop higher, spin quicker and land the move in complete control, ready to turn or pop again, ideal for double- or even triple power moves. The flat nose is ideal for sliding tricks, while the full tail ensures you maintain your speed even switch stance or during lulls. Shaped for zero compromise, the brand-new SKATE SLS will take your riding to the next level, no matter what your goals are. Rotate, slide, rinse & repeat – the water is your skatepark.

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Everything you need to know about shipping, delivery times and returning items purchased from The Kitesurf Centre.

We aim to make buying watersports equipment online simple, fast and stress-free, so you can spend less time waiting and more time on the water.

Fast Dispatch

We aim to dispatch all orders within 1 working day

If there's ever a delay, our team will contact you as soon as possible. Please ensure your phone number and email address are correct when placing your order.

UK Delivery

FREE UK delivery on orders over £49.99

Standard Delivery: 2, 5 Working days

• Orders over £49.99 → FREE
• Orders under £49.99 → £4.99

Express Delivery: 1-2 Working Days

• Orders over £49.99 → Upgrade for £4.99
• Orders under £49.99 → £7.99

International Delivery

Europe Mainland + UK Highlands & Islands:

• Orders over £499 → FREE
• Orders under £499 → £24.99

Rest of the World & European Islands:

• £24.99 under 1kg
• £49.99 over 1kg
• £99.99 over 6kg

Large Item Shipping

Large equipment such as:

• Kite packages
• Kiteboards
• Surfboards
• Hard SUPs

May have additional shipping charges depending on destination.

Typical additional costs:

• Surfboards: £29.99, £59.99
• Hard SUPs: £69.99

We only use reliable couriers for oversized equipment to reduce the risk of damage.
If additional shipping is required, we will contact you before processing the order.

VAT Free Orders (Outside the UK)

Customers outside the UK automatically receive 20% VAT removal at checkout when selecting their delivery country.

Orders may be subject to local import duties or taxes depending on your country.

VAT-free orders are also available for BFPO and military forwarding addresses, please contact us before ordering.

Delivery Information & Responsibilities

• Delivery times are based on working days (Mon, Fri)
• Missed deliveries or uncollected parcels returned to us will incur a redelivery charge
• If requesting delivery to a work address or neighbour, locating the parcel is the customer's responsibility
• Always inspect packages before signing, sign as "damaged" if needed
• Once signed for, we cannot claim for courier damage
  

Please check you have received all parcels before signing, as large orders may be split into multiple boxes.

Returns & Exchanges

We hope you love your new gear, but if something isn't right, we're here to help.

You can return unused items within 30 days of purchase provided they are:

• In original condition
• With packaging intact
• With tags still attached

You can choose:

• Exchange for a different size or product
• Store credit
• Refund

Returns form:
Download and include this with your return.

Return shipping costs are not refunded and must be paid again for replacement items (especially for international or large item orders).

Standard UK return shipping: £4.99

Your Consumer Rights

Under the Consumer Rights Act 2015, if goods are:

• Faulty
• Not fit for purpose
• Not as described

You have 30 days to reject the goods and receive a full refund.

Important Return Notes

• Returns are sent at the customer's risk and cost
• We are not liable for lost or damaged return parcels
• Items remain your responsibility until received by us
• If a partial return drops your order below £49.99, original shipping charges may be applied

Used & Ex-Demo Equipment

All used and ex-demo equipment is carefully inspected before dispatch.

Kites are:

• Inflated and pressure tested for 4 hours
• Checked thoroughly before shipping

Any damage must be reported before use.
Once equipment has been used, we cannot accept responsibility for damage.

Need Help?

If you have any questions about delivery, returns or choosing the right equipment, our team is always happy to help.

📞 +44 (0)1797 724126
📧 shop@thekitesurfcentre.com

Buy now, pay later. PayPal Pay in 3 is the most reliable and simple way to split the costs of a purchase over a longer period without any extra costs. Fast and easy to set up, this is our suggestion for the best free and easy finance package

Just choose PayPal at checkout and go through the options available

PayPal Credit works like a conventional credit card but gives up to 4 months without any interest