The brand new SUPER_HERO SLS is now replacing the standard SUPER_HERO. With a radical weight reduction of 450 grams, it is a massive update, as it now has the same ultra-light weight as the SUPER_HERO D/LAB.

But that's not all, because all our wave sails follow the same 3 design principles that set them apart from all other sails out there:

1_ Wind range 

This is our top priority. It describes how much wind you can cover with a single sail size. Ultimately, this means how many sails you need in your quiver and how often you have to switch your sail due to changing wind conditions. 

The most important factor in increasing the wind range is to avoid the sail from stretching/blowing . Lab and on water tests confirm that the total stretch depends mainly on the film thickness. Okay, you can partially compensate ultra-thin film by increasing the thread/yarn density. But the space in-between the threads will always stretch. For this reason, we use a relatively “thick” film for the large center panel above the window. No one else does this, as using an ultra-thin center panel is the easiest way to save weight, but it comes at a price.

2_ Maximum durability and longevity

Maximum puncture resistance against rocks and reefs is particularly important when getting washed in the waves. Also you want to use your sail for more than just one season even in hot places.

Lab and on water tests confirm that puncture and UV resistance depend EXCLUSIVELY on the thickness of the film. That's why we are the only brand that can offer an extended 5-YEAR WARRANTY on our wave sails.

3_ Ultra-light sailing weight

Low weight is the only criterion that helps everyone to improve and sail longer, no matter if you are a pure beginner or a World Cup rider. However, you have to distinguish between the weight on the scale and the weight on the water in your hands. When a sail stretches/blows out, it starts to feel heavier in your hands. That's why we are only interested in the so-called sailing weight. Yes, our wave sails are among the lightest on the scale, but it's only on the water that they play in a league of their own.

SHAPE FOLLOWS CONSTRUCTION 

Instead of simply using the same 3D shape, luff curve and twist pattern for all sails in every construction, each sail is completely redesigned and reengineered from the ground up. This is the only way we can exploit the full potential of stretch-free CARBON XPly, for example. This makes all SLS and especially D/LAB sails real game changers. That's the reason why it took us over 2 years to develop the new SUPER_HERO SLS.

Using the SUPER_HERO SLS you instantly feel its incredible ultra-light feeling with lightning quick reaction. And best of all it stays that way even when a gust hit in. The SUPER_HERO SLS combines ultra-light sailing weight with maximum wind range to take your wave sailing to the next level!

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Everything you need to know about shipping, delivery times and returning items purchased from The Kitesurf Centre.

We aim to make buying watersports equipment online simple, fast and stress-free, so you can spend less time waiting and more time on the water.

Fast Dispatch

We aim to dispatch all orders within 1 working day

If there's ever a delay, our team will contact you as soon as possible. Please ensure your phone number and email address are correct when placing your order.

UK Delivery

FREE UK delivery on orders over £49.99

Standard Delivery: 2, 5 Working days

• Orders over £49.99 → FREE
• Orders under £49.99 → £4.99

Express Delivery: 1-2 Working Days

• Orders over £49.99 → Upgrade for £4.99
• Orders under £49.99 → £7.99

International Delivery

Europe Mainland + UK Highlands & Islands:

• Orders over £499 → FREE
• Orders under £499 → £24.99

Rest of the World & European Islands:

• £24.99 under 1kg
• £49.99 over 1kg
• £99.99 over 6kg

Large Item Shipping

Large equipment such as:

• Kite packages
• Kiteboards
• Surfboards
• Hard SUPs

May have additional shipping charges depending on destination.

Typical additional costs:

• Surfboards: £29.99, £59.99
• Hard SUPs: £69.99

We only use reliable couriers for oversized equipment to reduce the risk of damage.
If additional shipping is required, we will contact you before processing the order.

VAT Free Orders (Outside the UK)

Customers outside the UK automatically receive 20% VAT removal at checkout when selecting their delivery country.

Orders may be subject to local import duties or taxes depending on your country.

VAT-free orders are also available for BFPO and military forwarding addresses, please contact us before ordering.

Delivery Information & Responsibilities

• Delivery times are based on working days (Mon, Fri)
• Missed deliveries or uncollected parcels returned to us will incur a redelivery charge
• If requesting delivery to a work address or neighbour, locating the parcel is the customer's responsibility
• Always inspect packages before signing, sign as "damaged" if needed
• Once signed for, we cannot claim for courier damage
  

Please check you have received all parcels before signing, as large orders may be split into multiple boxes.

Returns & Exchanges

We hope you love your new gear, but if something isn't right, we're here to help.

You can return unused items within 30 days of purchase provided they are:

• In original condition
• With packaging intact
• With tags still attached

You can choose:

• Exchange for a different size or product
• Store credit
• Refund

Returns form:
Download and include this with your return.

Return shipping costs are not refunded and must be paid again for replacement items (especially for international or large item orders).

Standard UK return shipping: £4.99

Your Consumer Rights

Under the Consumer Rights Act 2015, if goods are:

• Faulty
• Not fit for purpose
• Not as described

You have 30 days to reject the goods and receive a full refund.

Important Return Notes

• Returns are sent at the customer's risk and cost
• We are not liable for lost or damaged return parcels
• Items remain your responsibility until received by us
• If a partial return drops your order below £49.99, original shipping charges may be applied

Used & Ex-Demo Equipment

All used and ex-demo equipment is carefully inspected before dispatch.

Kites are:

• Inflated and pressure tested for 4 hours
• Checked thoroughly before shipping

Any damage must be reported before use.
Once equipment has been used, we cannot accept responsibility for damage.

Need Help?

If you have any questions about delivery, returns or choosing the right equipment, our team is always happy to help.

📞 +44 (0)1797 724126
📧 shop@thekitesurfcentre.com

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